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Special Projects |
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Pilgrims International Training & Development |
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Project 959
This project demonstrates Pilgrims' ability to deliver
training courses for business executives in international
and multinational negotiation and business skills.
Business Skills and Business English Training
for Mitsubishi Electric Corporation Executives.
Introduction
Mitsubishi Electric Corporation is an important part of
the Mitsubishi group of companies. Mitsubishi Electric
employs more than 110,000 people globally and has an annual
turnover of more than $30 billion. The Human Resource
Department is based at the world-wide head office in Tokyo.
Within the HR Department is a special office dedicated
to identifying and training future senior managers and
board directors. As part of their overall development,
these young high-flyers attend the very best intensive
English language and business training course to be found.
The training requires participants to improve business
English skills, develop international and multinational
negotiation skills and acquire knowledge of international
commercial practice. Mitsubishi chose Pilgrims to deliver
these training courses.
Brief
Mitsubishi required a practical, intensive course
in:
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English language for
business |
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Negotiating skills |
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Finance, marketing and
business studies |
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International social
and business etiquette |
The intensive courses lasted 6 weeks. 8 managers were
trained in 1996
Execution
Pilgrims project managed, designed and delivered the required
courses in association with the University of Kent's Canterbury
Business School. The English language and communication
training focused on:
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Improving fluency and
listening skills, specifically in job-related contexts
such as in business conversation, negotiation, telephone
discussion, formal and informal meetings |
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Developing accurate
writing skills for faxes and letters |
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Building active vocabulary
for business purposes |
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Becoming more effective
and efficient in reading written English in professional
journals, financial business newspapers and in business
correspondence |
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Developing and practising
effective presenting in English |
The business classes focused on:
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Negotiating styles,
tactics and strategy |
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Understanding business
organisations |
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International human
resource management |
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Marketing strategies
within the European Union |
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Harmonisation within
the European Union |
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An overview of the UK
economy |
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The UK banking system |
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Work employment and
industrial relations in the UK |
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Marketing strategies
in the UK |
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The UK legal system |
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Corporate finance in
the UK and Europe |
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Corporate accounting
practices in the UK and Europe |
A number of professional visits were arranged including
the Bank of England, Lloyds, The London Stock Exchange
and the London International Financial Futures Exchange.
Pilgrims employs over 50 full-time staff and over the
6-week period of the course a number of trainers were
involved. Key facilitators for this course included:
Kara McKeown has a Master's Degree in
TEFL (Teaching English as a Foreign Language) and 10 years'
experience teaching Business English in Europe and the
Middle East. Kara has been associated with Pilgrims since
1984 and has held a full time management position since
1991.
Jim Gascoyne specialises in meeting the
communication needs of senior personnel in the fields
of general management, marketing and finance. Jim worked
for twenty years in international trade finance (Lloyds
Bank International) and in commercial software sales.
Rosemary Budd holds a PGCE in English.
In addition to regularly training international executives,
Rosemary trains business, professional and general English
teachers. She also teaches at Kent University and has
had three books published.
Feedback
This is one of a number of projects Pilgrims has completed
for Mitsubishi.
"I did enjoy the course and I have really benefited
from it, thank you." Mr Hirohisa Hibino, Mitsubishi
Electric
"All the tutors are enthusiastic and they have
improved my English. There was a lot of information on
the business courses." Mr Takahiro Kae, Mitsubishi
Electric
"The tutors have been very helpful and kind.
We had some very good times and I have learnt a lot from
the course, thank you." Mr Teruhide Oka, Mitsubishi
Electric |
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